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Appointments

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To see a health care professional GP at the practice you need to make an appointment.  We can usually offer an appointment on the day and you can expect to see a doctor within 48 hours.  If you wish you can book up to 20 weeks ahead. You can expect to see a nurse within 24 hours. 

To make a routine appointment at either surgery please call 0121 4110362 between 09:00 and 13:00.  You can arrange an appointment for our morning surgery between 09:00 and 13:00 at Summerfield Primary Care Centre,

or 17:00 and 18:00 at Summerfield Primary Care Centre.

If your appointment is urgent please tell the receptionist who will offer you an urgent appointment slot if all routine appointments have been filled.

If more than one member of you family needs to be seen please let us know so we can arrange a longer appointment.

If you are using a pay phone please tell us and we will call you back.

08:00 – 18:30 after consultation hours:

Please ring surgery and you will be connected to the duty clinicians.  

Telephone Consultations

You may not always need to see the doctor in person.  If you need advice you can book a telephone consultation leaving a number you wish to use and the doctor will call you at an agreed time.  If you are only available on a mobile phone you will be expected to call the surgery at the agreed time.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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